Privacy Policy

Effective date

Effective as of January 1, 2026.

Information we may collect

When you submit a contact or request form, Prismatics Digital Design may collect identifiers and contact details such as your name, email address, phone number, company name, website, selected service type, budget range, timeline, and message content.

We may collect business and project information you choose to provide, including current website or app links, requested services, technical needs, support requests, proposal context, and communication history.

We may receive technical and usage information through hosting, security, logging, form-processing, and analytics tools, such as IP address, browser type, device information, pages visited, referring pages, timestamps, and basic interaction data.

If a project becomes active, additional records may include proposals, invoices, payment status, contracts, project files, support requests, approvals, and related business communications.

How we use information

We use information to respond to inquiries, evaluate project fit, prepare scopes or proposals, provide services, manage client communication, troubleshoot issues, maintain records, improve the website, and protect against spam, abuse, fraud, or security incidents.

We may use information to satisfy legal, tax, accounting, contractual, operational, and dispute-resolution obligations.

Prismatics Digital Design does not sell visitor contact information.

Cookies and analytics

The website may use essential cookies, hosting logs, security tools, performance tools, or analytics technologies to operate the site, measure usage, reduce spam, and improve reliability.

Visitors can usually control cookies through browser settings. Blocking cookies may affect some website functionality.

If advertising pixels, session replay, or additional analytics tools are added later, this policy should be updated to name those tools and explain their purpose.

Service providers

We may use trusted service providers to operate the website and business, including Vercel for website hosting, deployment, performance, and infrastructure support.

We may use Google Cloud services, including Google Cloud Storage and Google Cloud database services, to process, store, or support contact form data, project information, uploaded assets, operational records, or application data.

We may also use providers for email delivery, form processing, scheduling, payments, analytics, security, project management, customer support, backups, and file storage as needed to operate the business.

Service providers are expected to process information only as needed to provide their services and are governed by their own privacy, security, and data-processing terms.

Sharing and disclosure

We may share information with service providers that help operate the website, deliver communications, process payments, manage projects, secure systems, host applications, store files, or provide support.

We may disclose information if required by law, subpoena, court order, government request, tax or accounting requirement, security investigation, contract enforcement, or to protect rights, property, safety, users, clients, or the public.

We may transfer information if the business is reorganized, merged, sold, or transferred, subject to reasonable confidentiality and continuity protections.

Retention

Inquiry, proposal, project, billing, and support information may be retained for as long as reasonably needed for business operations, client communication, recordkeeping, legal compliance, security, dispute resolution, and tax or accounting obligations.

Information that is no longer needed may be deleted, archived, anonymized, or retained in backups according to provider and operational practices.

Your choices and privacy requests

You may request access, correction, or deletion of personal information you have provided, subject to legal, contractual, security, backup, and recordkeeping requirements.

Privacy requests can be sent to Info@prismaticsdigital.com.

Depending on your state, you may have additional privacy rights under applicable U.S. privacy laws. Prismatics Digital Design will review requests in good faith based on the laws that apply to the request.

Security protections

We use reasonable administrative, technical, and organizational safeguards appropriate for a small service business website, including secure hosting practices, access controls, HTTPS, security headers, spam-reduction measures, and provider security controls.

No internet transmission, cloud service, database, or storage system can be guaranteed to be completely secure.

Children and sensitive information

This website is intended for business inquiries and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Please do not submit sensitive personal information, passwords, payment card numbers, government ID numbers, protected health information, or confidential third-party data through the general contact form.

United States service area

Prismatics Digital Design provides remote services to U.S. clients and on-site or local availability in Illinois when agreed during consultation.

Information may be processed in the United States by Prismatics Digital Design and its service providers.

Policy updates

We may update this policy as services, tools, or legal requirements change. The updated version will show a revised effective date.